Integrations

Weft connects to the systems your support team already lives in.

Shopify

One-click install from the Shopify App Store. We pull orders, fulfillments, and returns; we don't write back to your store.

Slack

OAuth into your workspace. AI parses operational messages (warehouse pickups, returned addresses, failed deliveries) and drafts the corresponding customer email.

Email — bring your own

Gmail OAuth, Microsoft 365 OAuth, or any IMAP+SMTP server. IMAP IDLE for instant push delivery when supported.

Email — Weft-hosted

We provision [email protected] for you. Paste 4 DNS records into your registrar — we handle deliverability, DKIM, warm-up, complaint tracking.

Stripe

Native EU VAT via Stripe Tax. Hosted Customer Portal for billing self-service. Metered AI overage handled automatically.

Public API

Bearer-token auth, scoped per shop. Read threads, send replies, query orders. Available on Scale tier and up.

Coming soon

WhatsApp Business Cloud, Instagram DM, Discord, Telegram. Built on a modular channel abstraction — new providers plug in without touching the inbox UI or AI pipeline.