Weft

After-sales for Shopify

Slack-native after-sales for Shopify merchants.

One inbox across every shop. Slack to email in one click. Per-shop AI context. We host your support mailboxes — paste 4 DNS records and you're done.

No credit card for the first 7 days.

One-click Shopify install

Published on the Shopify App Store. OAuth install — no custom apps, no API key paste.

We host your support mailboxes

[email protected] on day one. Four DNS records and we handle SMTP, IMAP, and deliverability.

One inbox, many channels

Email today; WhatsApp, Instagram DM, Discord, Telegram next — same thread view.

One mailbox, many stores

Switch shops, work from an All-shops inbox, wire one mailbox to several stores.

Per-shop AI context

Sizing tables, return policy, sign-off, formality — once per shop, every draft.

Delegate without sharing logins

Invite an agency, scope them to shops, revoke any time. Audit log included.

Try Weft free for 14 days.

First AI draft visible within 5 minutes of signup. Stay or cancel — no card needed for the first 7 days.

Start free trial